This Privacy Policy governs the manner in which ExcelServe LLC ("Company," "we," "our," or "us") collects, uses, maintains, and discloses information collected from users ("User," "you," or "your") of the https://www.excelserve.com website ("Website"). This Privacy Policy applies to the Website and all services offered by the Company, including management transformation consulting services and expert talent services.

 

1. Information Collection:

 

a. Personal Information: We may collect personal information from Users in various ways, including when Users visit our Website, fill out a form, subscribe to our newsletter, request information, or engage in activities, services, or features available on our Website. The personal information we collect may include, but is not limited to, the User's name, email address, phone number, job title, company name, and any other information voluntarily provided by the User.

 

b. Non-Personal Information: We may also collect non-personal information about Users whenever they interact with our Website. This may include the browser name, type of computer or device, operating system, internet service provider, and other technical information.

 

2. Information Usage:

 

a. Personal Information: We collect and use personal information for the following purposes:

   - To improve customer service: The information you provide helps us respond to your customer service requests and project support inquiries more effectively.

   - To personalize the user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Website.

   - To send periodic emails: We may use the email address provided by Users to send them information, updates, newsletters, and other relevant communications. Users may choose to opt out of receiving future emails by following the unsubscribe instructions provided in each email or by contacting us directly.

 

b. Non-Personal Information: We may collect non-personal information for analytical and statistical purposes, to monitor the usage of our Website, and to improve our services.

 

3. Information Protection:

 

a. Data Security: We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

 

b. Sharing of Information: We do not sell, trade, or rent Users' personal information to others. We may share generic aggregated demographic information not linked to any personal information regarding visitors and Users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

 

4. Cookies

 

Our website uses cookies to enhance your browsing experience and provide personalized services. A cookie is a small text file that is stored on your device (computer, tablet, or mobile) when you visit our website. These cookies allow us to recognize you as a unique user and tailor our website content to suit your preferences. We use both session cookies, which are temporary and expire once you close your browser, and persistent cookies, which remain on your device for a longer period. You can manage your cookie preferences through your browser settings, and you may choose to disable cookies, although this may affect the functionality of certain features on our website.

 

5. Third-Party Websites:

 

Users may find advertising or other content on our Website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Website. Browsing and interaction on any other website, including websites that have a link to our Website, is subject to that website's own terms and policies.

 

6. Changes to this Privacy Policy:

 

We reserve the right to update or revise this Privacy Policy at any time. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

 

7. Acceptance of Terms:

 

By using our Website, you signify your acceptance of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Website. Your continued use of the Website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

 

8. Contact Us:

 

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at info@excelserve.com.

 

This Privacy Policy was last updated on July 13, 2023.

 

July 13, 2023